Home | ITIL Training
Home | ITIL training material and exam preparation guides
Copyright © Accelerated Ideas 2005-2017

ITIL topics on 'change management'



ITIL - Stages and Processes
This section shows the different ITIL lifecycle stages and the associated Service Management processes that are part of each stage. We’ve also indicated the elements which are passed between different service stages.


Service Transition - Change Management
We use Change Management to standardize our methods and procedures for dealing with changes and thereby reducing risk and disruption. We record all changes to assets or confirmation items in the Configuration Management System.


Service Transition - Overview
We use Service Transition to package, build, test and deploy services which were previously specified by our customer’s requirements. We manage all of these processes whilst carefully considering and evaluating our capacity and resource usage..






Search

Popular

Take a free ITIL Practice Exam and test your knowledge of ITIL principles. Sample ITIL questions for the foundation and intermediate exams.

ITIL Practice Test





English English  |  Portuguese Portuguese