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ITIL topics on 'ISO'



Service Design - Design Risks
ISO 31000 defines risk as the effect of uncertainty on objectives, which can be either positive or negative. We use risk management to identify, assess, and prioritize the risks and follow those up with a corresponding and efficient application..


Service Design - Information Security Management
We use information security processes as a means of protecting information and information systems from unauthorized access, use, disclosure, disruption, modification and destruction.


Service Strategy - Continual Service Improvement
When we think of Continual Improvement, we actually mean the process of stabilising and brining out consistency in the growth and improvement of services and processes. The continual approach, repeatedly analyses and improves the service..






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