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ITIL topics on 'portfolio'

ITIL - Roles
Each of the ITIL stages has its own processes and users who manage and control those processes. In ITIL we refer to these as Roles. Below we have included some of the more common roles found in Service Management.

Service Design - Service Catalogue
The Service Catalog, is one of the key deliverables from the Service Design phase. It’s a list of services that an organization provides, often to its employees or customers. For each service within the catalog, we typically include description..

Service Strategy - Overview
The goal of Service Strategy is to better align the business and IT strategy to ensure that IT services provide business value. The strategy of the services deals with how to design, develop and implement services.

Service Strategy - Service Portfolio
When we talk about IT portfolio management, we imply the task of rational management of large groups of items via enterprise Information Technology (IT) capabilities. Some examples of IT portfolios could include; planned initiatives, projects..

Service Transition - Overview
We use Service Transition to package, build, test and deploy services which were previously specified by our customer’s requirements. We manage all of these processes whilst carefully considering and evaluating our capacity and resource usage..

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ITIL topics on 'portfolio'

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