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ITIL topics on 'proactive'



Service Design - Availability Management
Availability Management is a caring process, and you can think about this as somebody who really cares about failure and how the business should address failure itself. This process also looks into designing for failure, reliability..


Service Strategy - Demand Management
In business, demand management is used to describe the proactive management of work initiatives (demand) with business constraints (supply)


Service Strategy - Economic Climate
The economic climate has brought about drastic changes to peoples perception on budgets and appropriate spending. Using ITIL Service Strategy and Continual Service Improvement we take a look under the bonnet to determine which of our services..


Service Strategy - Proactive Not Reactive
The proactive story takes place throughout the whole of ITIL. As we assess and perform optimisation around operational health, Service Strategy really comes into play. The core of Service strategy revolves around alignment - in ITIL..


Service Transition - Release Management
Release Management is a proactive approach to planning and preparing new services for release to ensure optimum cost and minimized risk. Release management protects the live service environment to avoid unwanted impact, whilst delivering services..






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