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ITIL topics on 'resources'



ITIL - Assets
When we talk about assets in ITIL we mean elements which are either resources or capabilities. These assets directly contribute to the delivery of the service and in the case of a profitable organisation, help drive profit.


ITIL - Efficiency Gains
One of the great things about choosing to implement ITIL within an organisation is that it can result in great improvements in efficiency. Efficiency is a bit of a broad term that falls within several ITIL areas. The potential gains are..


ITIL - Resources and Capabilities
When we talk about resources and capabilities and think about the organisation and the processes, we really think about the actual people and knowledge. We also look at what people do to deliver these services and what they need to deliver..


Service Transition - Measurements and Monitoring
Measurements focus on the effectiveness of the transition phase and whether it’s meeting its goals. In particular we measure that the resources and costs we put into Transition are providing effectiveness throughout the whole Service Lifecycle.


Service Transition - Planning and Support
Planning correctly, obviously has a direct correlation to effective release and deployment of services into production. Capacity and resources must be carefully considered and planned, to enable us to build, release, test and deploy those services..






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