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Non Essential Process
This windows process is listed as non-essential and may be slowing down your system. We recommend that you check whether the process should continue to run automatically or at system startup. Remember, if its running then it's probably consuming resources or using part of your systems processing power. See the additional information section below for more details.
Additional Information
Software from SupportSoft (aka Support.com) provided to manufacturers (such as Sony (Vaio Support Agent) and Toshiba (Virtual Tech)) and ISPs (such as Comcast, Cox and Charter (Pipeline Support Agent)) that allows them to offer on-line support - to update drivers, fix faults, etc. Can cause a deterioration in a PC's peformance (see here). This part does the protection and "self-healing". Uninstallation is recommended by most people - especially for System Restore users (WinME/XP). If not available via Add/Remove try here
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Windows Process Information
A process is an instance of a computer program that is being sequentially executed. A computer program itself is just a passive collection of instructions, while a process is the actual execution of those instructions. Several processes may be associated with the same program, for example opening up two windows of the same program typically means two processes are being executed.
Task Manager
The task manager program can be used to display information about the processes and programs running on a computer, as well as the general status of the computer. It can also be used to terminate processes and programs, as well as change the processes' priority.
Task manager can be accessed on Microsoft Windows PC's by holding the 'ctrl' 'alt' and 'delete' buttons simultaneously. In Windows XP and beyond, the 'ctrl' 'shift' and 'esc' buttons also access the task manager.
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