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ITIL topics on 'information'



ITIL - What is ITIL
ITIL stands for The Information Technology Infrastructure Library. The framework outlines important IT practices via comprehensive checklists, tasks and procedures that everyday IT companies can shape to suit their requirements..


ITIL Exam - ITIL Test Centres in London
EXIN (Examination Institute for Information Sciences) works in partnership with Pearsons to offer you ITIL test centres. Pearsons has hundreds of test centres throughout the UK, some of the best of these lie in the capital London.


Service Design - Information Security Management
We use information security processes as a means of protecting information and information systems from unauthorized access, use, disclosure, disruption, modification and destruction.


Service Strategy - Service Portfolio
When we talk about IT portfolio management, we imply the task of rational management of large groups of items via enterprise Information Technology (IT) capabilities. Some examples of IT portfolios could include; planned initiatives, projects..


Service Transition - Knowledge Management
To deliver services successfully, service staff need the right information at the right time. They want to be able to respond to circumstances in a well informed and efficient manner. Having information to hand means they can ultimately understand..


Service Transition - Knowledge Transfer
We want to ensure that the right people have access to the right information. Whether that is training manuals or quality reports; giving people the knowledge they need to work effectively is a key point of transition.






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