Question 1 : ITIL | Free practice exams

Question 1 of 15

Service strategy is essential to enhance an organisations strengths and competencies. In some cases organisations seek to improve their performance by extending their capabilities in a partnership. The sentence below describes this process but can you complete the missing word:

___ is the moving of a value-creating activity that was performed inside an organisation to outside the organisation where it is performed by another company.

Out-farming
Out-partnering
Outworking
Outsourcing

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