Question 1 of 15
This term is at the heart of ITIL practices. Read the paragraph below and select the correct missing word from the list:

A ___ is a means of delivery value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks.





 
Exam Progress


Move on to the next question


Free practice exams are provided free of charge by Accelerated Ideas. Please respect our exams and do not reproduce our material or abuse the testing system. Thank you. Microsoft exams for MCPD, MCTS, MCP, MCSE, MCSA, MCAD, MCSD
Home 
Copyright © Accelerated Ideas 2005-2020
All rights reserved