Home | ITIL Training
Home | ITIL training material and exam preparation guides
Copyright © Accelerated Ideas 2005-2024

ITIL topics on 'outcomes'



ITIL - What is a Service
ITIL defines a service as “a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks


Service Design – Overview
The Service Development Lifecycle is a classic approach that’s easy to latch onto. We use tangible models to map how we’re going to introduce technology. We have reviews, models and gauges. We start with developing requirements, designs and then..


Service Transition - Release Policy
Policies are typically used as a deliberate plan of action to guide decisions and achieve rational outcomes. In ITIL the Release Policy defines the attributes the release must adhere to and the associated mechanism, roles and responsibilities.






Search

Popular

Take a free ITIL Practice Exam and test your knowledge of ITIL principles. Sample ITIL questions for the foundation and intermediate exams.

ITIL Practice Test





English English  |  Portuguese Portuguese



Home 
Link to Us