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ITIL topics on 'service operation'



ITIL - Service Lifecycle
The Service Lifecycle comprises of 5 core stages; Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement


ITIL - Stages and Processes
This section shows the different ITIL lifecycle stages and the associated Service Management processes that are part of each stage. We’ve also indicated the elements which are passed between different service stages.


ITIL - What is a Service
ITIL defines a service as “a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks


ITIL - What is ITIL
ITIL stands for The Information Technology Infrastructure Library. The framework outlines important IT practices via comprehensive checklists, tasks and procedures that everyday IT companies can shape to suit their requirements..






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