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ITIL topics on 'standards'



Service Design - Architecture and Standards Documents (Design Deliverable)
A business architecture is an organizing framework of a business, and the documents and diagrams that describe that structure or the people who help build such a structure, respectively.


Service Design - Information Security Management
We use information security processes as a means of protecting information and information systems from unauthorized access, use, disclosure, disruption, modification and destruction.


Service Transition - Evaluation
Wikipedia defines evaluation as "systematic determination of merit, worth, and significance of something using criteria against a set of standards". In ITIL we evaluate the effects of a service change and any of the unintended effects to help..






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Take a free ITIL Practice Exam and test your knowledge of ITIL principles. Sample ITIL questions for the foundation and intermediate exams.

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